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Microtechs Blog

Microtechs has been serving the Mill Valley area since 2007, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Explaining VoIP and How It Saves Money

Explaining VoIP and How It Saves Money

Communications are huge for a business, and in the course of doing business, no other communication tool is as valuable as the telephone. Today’s businesses have a real choice on how they want to purchase their telephone system, and the more your business relies on collaboration and innovative communications tools such as video conferencing, the more it becomes evident that VoIP is the best option. Today, we’ll explain how VoIP can bring substantial value to your business.

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Is Telegram’s Embedded Privacy Aiding Criminals?

Is Telegram’s Embedded Privacy Aiding Criminals?

The state of Internet security is always a trip. There are scams literally everywhere and there are better minds than ours that want to solve the myriad of problems that users run into online. One such platform is the secure communications software Telegram founded by Pavel Durov. In this attempt to revolutionize the instant messaging space, he’s found himself in some pretty hot water. Let’s dive right in.

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The Massive Benefits of VoIP Can Complete Your Business' Communications Platform

The Massive Benefits of VoIP Can Complete Your Business' Communications Platform

For years, traditional telephone systems have been a cornerstone of office communication. However, many companies have yet to update their phone systems to match the evolving needs of the modern workplace. Today, we explore how Voice over Internet Protocol (VoIP) is revolutionizing business telephone systems.

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VoIP is the MVP of Business Communications

VoIP is the MVP of Business Communications

Businesses rely on their communications infrastructures to function. If your communications infrastructure is not working as intended, it’s felt across the organization, as it’s often a department-wide solution. One way you can make your communications infrastructure more streamlined without a load of extra costs is with VoIP, or Voice over IP. The right system will help you get more out of your telephone systems to improve communications for the entire business.

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4 Software Tools That Can Keep You on the Right Track

4 Software Tools That Can Keep You on the Right Track

When you run a business, it’s often hard to know what to do. There are several strategies that you could potentially implement for every single part of your business. When things go right, you look like a genius; when things go horribly wrong, you can look like a fool. In this blog, we plan on outlining some things that every business owner should do to improve their business.

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Four Ways You Can Use Technology to Connect Better

Four Ways You Can Use Technology to Connect Better

These days, it feels like things change quickly and without warning, but there are certainly still some parts of the holiday season that retain some of the good, old-fashioned traditions of yesteryear. While the holiday season is more commercialized than ever, technology has made it more viable to spend these times of laughter, leisure, and cheer with loved ones, even if you’re far apart physically.

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What Makes VoIP a Go-To Solution?

What Makes VoIP a Go-To Solution?

Communication often goes unnoticed but plays a crucial role in efficient business operations, supporting various functions to some extent. Therefore, investing in the right tools can significantly enhance your business. In today's context, one such tool is Voice over Internet Protocol (VoIP).

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Why Does Cybercrime Happen and What Can You Do About It?

Why Does Cybercrime Happen and What Can You Do About It?

There are countless threats out there that can leave your business in a worse state than before, including viruses and malware, ransomware, data breaches, and other types of phishing attacks. It’s hard to go about your day without worrying about these types of threats, especially in today’s connected business world. However, the ones you need to watch out for most of all are the ones that are so personal you’d never expect them.

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How to Resolve Common Collaboration Security Mistakes

How to Resolve Common Collaboration Security Mistakes

Communication and collaboration tools are central to the success of any business—especially in today’s connected business landscape. More than anything else, you cannot let your collaboration tools put your company data at risk. We have some tips you can use to avoid some of the common challenges that businesses face with collaboration and data security.

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With Collaboration Tools, You Build a More Efficient Business

With Collaboration Tools, You Build a More Efficient Business

Collaboration is a major part of any business endeavor, and if you play your cards right, you can use effective collaboration methods to improve your company’s productivity and innovation. At the heart of these improvements is technology; the right tools can streamline collaboration and make your efforts much more efficient and effective.

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Five Variables that Can Build a More Collaborative Workplace

Five Variables that Can Build a More Collaborative Workplace

Today’s business leans on collaboration more than ever. Employees that work together efficiently and effectively can streamline processes and create a lot of positive momentum for a business that includes enhancing productivity and fostering innovation. Let’s go through a few variables that fuel solid collaboration. 

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Is Your Phone System Hurting Your Chances with New Prospects?

Is Your Phone System Hurting Your Chances with New Prospects?

“Please listen carefully as our menu options have changed…”

Sound familiar? It’s one of the most common catchphrases of the modern business phone system prompt. It might be a little cliche, but at least it’s not among the worst sins your phone system could be committing that is preventing your business from potential success.

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Want to Boost Your Productivity? Focus on Communication!

Want to Boost Your Productivity? Focus on Communication!

If you’re anything like me, you’ve always got a thought in the back of your head regarding your business and how you can make it more productive. While there are a lot of different ways you can do so, we wanted to focus on one that might not be the first to come to mind: communicate more.

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Professional Services Keep Innovating

Professional Services Keep Innovating

Professional services are some of the oldest professions in the world, so technological innovation has had a direct impact on productivity in this sector of the economy. Today, we’ll take a look at a couple of technologies that are built for the professional services industry and how they help PS firms enhance their productivity.

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Handy Shortcuts in Google Chat

Handy Shortcuts in Google Chat

Google Chat—the successor to Hangouts—offers a TON of features to its users, more so than most users probably realize. For instance, there are a lot of features buried under keyboard shortcuts. Let’s go over some of these shortcuts and what you can use them for in Google Chat.

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Strengths-Based Development Can Take Your Business to New Heights

Strengths-Based Development Can Take Your Business to New Heights

Imagine that you are a kid again and you get low marks on a test in school. The natural response from your parents and teachers is that you need to double down on studying for that subject, as it is clear that you struggle with it. The same can be said for any professional shortcomings, such as public speaking, interpersonal communication, and other performance-based skills. But what if we flipped this concept on its head and focused not on what our deficits are, but instead where our strengths lie?

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How to Make the Most of Your Business’ Communications, Here and Now

How to Make the Most of Your Business’ Communications, Here and Now

Business communications have seen some significant changes, particularly with recent events being what they have been. Instead of your team members having the opportunity to simply turn to one another in the office, there are now added hoops that they must jump through. Let’s go into how your internal and external communications should adjust to meet these changes.

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Help Fix Internet Inequality by Installing the FCC’s New App

Help Fix Internet Inequality by Installing the FCC’s New App

With the transition of broadband Internet from a helpful convenience to a prescient need for modern life and business, it is staggering to consider that access to this resource is not equally distributed. While the U.S. Federal Communications Commission intends to change this, they need data to help them gauge the true scope of the problem. To do so, the FCC is pulling out an application that they first released years ago: FCC Speed Test.

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What 2021 Should Hold for 5G

What 2021 Should Hold for 5G

2020 was a big year for the wireless industry. The start of 5G, while hotly anticipated, was kind of a flop outside of some select places. Today, we thought we would discuss the changes and considerations that the telecoms are going to have to confront in 2021.

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3 Apps That Are the New Face of Collaboration

3 Apps That Are the New Face of Collaboration

Collaboration is central to most business’ production strategies nowadays. It’s no secret that businesses are doing more with less and in order to coordinate resources that are stretched thin, companies are looking to collaborative software titles. Today, we will briefly go through three of the most popular collaboration apps to give you an idea of what they can bring to your business. 

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