Microtechs Blog

With Artificial Intelligence (AI) a huge deal in business computing, it stands to reason that every business should look into AI tools that can help them support their products and services in the best way possible. One place that AI is being deployed is in IT support and today we will go through whether it is worth it or not. 

Business is built on relationships, and to be frank, some can be quite challenging. Think about all the difficulties you’ve faced with customers, vendors, or employees. Sometimes, it's hard to imagine how your business could succeed without these key players, but they all can be a drain on any given day. Today, we’ll explore how the relationships you build in business can be the deciding factor in your success.

Running a small business often inspires dreams of rapid expansion and immediate success. However, it’s crucial to balance ambition with realistic expectations to ensure sustainable growth. In today’s blog, we’ll discuss how entrepreneurs and managers can set achievable goals while maintaining business stability.

Technology has enabled us to achieve more than ever before, but with that progress comes higher expectations. Increased productivity demands can sometimes feel overwhelming, making it essential to find effective ways to manage tasks. There's a natural limit to how much we can do, however, and certain obstacles can push us to that limit more quickly. Today, we’ll explore two common productivity pitfalls that many face.

The concept of a four-day-long workweek is one of the latest trends that businesses of all shapes and sizes are pondering. It has been touted to have significant benefits for both their operations and the employees who carry them out. However, is the “compressed” workweek the route your business should go?

Well, as is so often the answer, that depends. Let’s examine the concept of a compressed workweek and its application more closely.

Whether or not most of your business understands why they must remain compliant to various rules and regulations, it is crucial that your entire team does so. Let’s look at what contributes to your compliance as a way to conceptualize just how important it is to maintain.

Today’s businesses need to have access to IT expertise. It is not a stretch to say this in our highly tech-reliant modern society, as business technology has become a legitimate advantage for organizations of any size to utilize against their competition. However, how confidently do you know what to look for in a job candidate?

Let’s go over the expertise—in both hard and soft skills—that you want any IT professional you depend on to have.

For years, traditional telephone systems have been a cornerstone of office communication. However, many companies have yet to update their phone systems to match the evolving needs of the modern workplace. Today, we explore how Voice over Internet Protocol (VoIP) is revolutionizing business telephone systems.

The idea of a four-day workweek—where the common 40-hour week is shortened to 32 with no reduction of benefits or take-home pay—is becoming increasingly popular, boasting improved efficiency and heightened levels of employee satisfaction.

Naturally, as an IT provider, we’re intrigued by the idea of using technology to get the most out of this abbreviated time in the office.

Managed IT services are a great way for your business to save money, but what specifically do these types of services do to have such a profound impact on your budget? The impact stems from three primary causes: a reliable level of service, a proactive stance on maintenance and management, and access to professional technicians with decades of expertise.

Are you finding that some of your younger hires aren’t sticking around nearly as long as you’d prefer them to? There’s a good chance that these employees are experiencing a relatively recent phenomenon called “shift shock,” the latest workplace trend focusing on employee engagement and satisfaction. Let’s examine shift shock and how to avoid its impacts in your business.

If businesses want to stay competitive, they must implement new technology to keep up with other similar organizations in their respective industries. Unfortunately, the downside to implementing new technology is that your employees might not be so understanding and willing to adapt their workplace habits to accommodate your new solutions. How can you overcome this challenge? It all starts with mindset and approach.

Of all the aspects that play a part in your business’ success, its company culture can often be overlooked as nothing more than a perk… something nice to offer the team, but ultimately unimportant. This is very much a misconception.

Let’s discuss how valuable a positive company culture is, and how to develop one in your business. Don’t worry, we’ll get into the technology of it all, too.

When a business goes into action to improve itself, it typically goes into the process thinking that whatever changes it makes can significantly affect how it functions. Unfortunately, this isn’t always the case. Today, we’ll discuss how professional consultants provide a perspective that can revolutionize how your business operates.

Some people say it’s never okay to be satisfied with your business. You should always search for improvement to make your business more valuable to your customers and society. But when is enough, enough? When can you settle in and grind it out without a constant eye toward the future? Today, we thought we’d talk about the fear of complacency and how it can both help and hinder your intentions. 

You must make difficult decisions in any walk of life, especially in running a business. The most critical decisions will focus on policies that help you keep employees and ensure they are motivated. Today, we want to discuss some of the problems associated with employee churn, or turnover, and what you can do to combat it in today’s modern business environment.

It’s hard to believe that it’s already been a few years since circumstances… “encouraged”... so many businesses to suddenly adopt work from home policies. As these circumstances have gradually normalized, many businesses have elected to keep these policies in place, either maintaining fully remote operations or shifting to hybrid operations.

However, some notable businesses have taken efforts to roll back remote work capabilities, if not discontinuing them entirely.

Nowadays, a business can’t really get by without using technology in some fashion, and wherever technology is involved, it greatly helps to have a reliable resource on hand to keep it functioning as expected. This is the role of a managed service provider, and while a partnership with one can be a great business asset, this is predicated on the value that the Managed Services Provider (MSP) actually provides. Let’s go over a few reasons that a MSP is a good resource for small and medium-sized businesses, and how you can identify the best option for you.

How much technology does your business use day in and day out? More likely than not, it’s a lot, and we’d bet good money on the fact that you could be doing more to manage it. That said, it’s not always clear how to go about doing it, especially if you don’t have any in-house IT talent to handle this considerable responsibility. With managed services, you can overcome this challenge. Let’s go over what these are and how they work.

People love video games; it is an over $260 billion a year industry and is thought by many to be the number one time waster in the world. For this reason, not many people consider video games or any visual interactive media to have any practical applications for a business. Today, we will try to disprove this theory by outlining some ways in which video games can help your business.