Microtechs Blog

Artificial intelligence has taken the world by storm, and you can now find it in just about all areas of life. Businesses in particular have a lot to gain from AI, yet many people still don’t know what it is, what it actually does, and, most importantly, how to use it well. Today, we’re tackling AI literacy and how you can use it to your benefit.

Good communication is key for any business. Today, there are tons of ways companies stay connected: phone calls, emails, messaging apps, and video meetings. While all these tools can be helpful, they can also get confusing if not managed properly. Let’s break down the basics of business communication so it’s easy to understand.

Accessibility is a crucial but often underappreciated aspect of modern life… particularly in the workplace and the technology enabling any work that needs to be done. Fortunately, the Windows OS has quite a few features intended to boost its accessibility baked in.

Let’s review some of them so you know what’s available to you.

While we hate to be the bearers of bad news, it would be irresponsible of us not to address the fact that 2025 is shaping up to be a challenging year where business technology is concerned.

Let’s go over a few predictions being shared about the industry, and how these situations can be addressed.

The Internet of Things, or IoT, refers to the countless devices connected to the internet today. These include everything from smartwatches to connected thermostats. For businesses, figuring out how to use IoT effectively can feel overwhelming. Not only do you have to think about the new possibilities these devices bring, but you also need to take their security seriously—especially since many IoT devices have little to no built-in protection. Let’s take a look at why IoT matters and how you can use it to be an effective tool for your business.

If your business has a server room—or maybe just a small, stuffy closet with some machines in it—you might wonder if you’re taking care of it properly. Servers need constant care to work their best, and if you’re unsure how to manage them, it’s smart to get help from a managed IT company. This way, your servers are in good hands, and you get the most out of them.

Who makes the decisions related to technology for your business? If you’re the one calling the shots, can you honestly say you have all the knowledge necessary to make informed decisions regarding your technology infrastructure’s future? If the answer is “no,” we’ve got just the service for you: a virtual CIO.

Technology plays a huge role in how businesses operate today. To get the most out of it, investing in and maintaining reliable IT systems is essential. However, not all businesses have the time, staff, or budget to handle IT needs on their own.

When you check how much your company spends on communication tools, you might not be happy with the numbers. If you feel like you're paying too much for too little, you're not alone. Many businesses are switching to modern communication tools that use the Internet. Let’s explore some of these options.

ZIP files, the affectionate nickname for compressed folders, are quite useful for businesses. However, some employees don’t realize just how useful they can be or the benefits they are foregoing. Let’s discuss what a ZIP file is, how it can contribute to productivity in your office, and how to make one.

Blockchain technology is in the zeitgeist, but few people know how to explain it to someone else. They might think that it’s something to do with Bitcoin, to which they would be right, but it’s more broad than that. Today, we want to explore what the blockchain is and some of the ways businesses are using it.

Software is a big part of how businesses operate today. It helps with everything from managing schedules and paying employees to creating products and selling them. Simply put, businesses need software to run smoothly.

You may have noticed a particular icon on some of the websites you’ve visited. An orange box with what looks like waves emanating from a dot in the bottom-left corner, this icon indicates that the website uses something called RSS technology.

So, what is RSS, and what is it for?   

The United Nations is responsible for protecting human rights all over the world, as well as creating more sustainable and climate-friendly policies. With the rise of artificial intelligence being at the forefront of many countries’ technological innovations, it’s natural that AI would be thrust into the crosshairs at some point. The UN hopes to develop guidelines that protect people’s access to and use of AI without allowing it to cause more significant problems.

AI is everywhere and it could be said that it is transforming the modern economy. With each passing day the technology is becoming an essential tool for businesses looking to boost their overall business efficiency. Small businesses can use AI in a number of ways and in today’s blog, we’ll explore how they can use AI to their advantage.

The demand for digital storage has skyrocketed over time. While hard disk drives (HDDs) once dominated the market, solid-state drives (SSDs) are now becoming more popular thanks to their speed, durability, and increasing affordability.

That said, HDDs are still in wide use, though they are far more susceptible to failure compared to SSDs. So, how can you spot the signs that your hard drive might be on the verge of failing?

Even if it didn’t directly affect you, you have probably heard about the Crowdsrike outage that caused critical errors in a lot of Microsoft-run systems. Due to the sheer volume of companies and organizations that are using Windows, this error caused an unprecedented amount of computers to crash and took down over 8.5 million systems for extended periods and cost some of the most successful businesses billions of dollars. It was also noteworthy for affecting air travel, causing 3,000 flights to be canceled and wreaking havoc on people’s travel plans. As the largest outage in world history, it made a lot of people realize that the technology that we all depend on for our livelihoods isn’t infallible. Today, let's take a look at some of the things we should take away from the CrowdStrike outage.

Effective management is crucial for success. One way to achieve this is by using management software. With so many options available, however, how do you choose the right one? This article explores the different types of management software to help you make an informed decision.

Have you noticed the profound impact modern technology has on your business? Do you want to leverage it to your advantage? If you want to surpass your competition, then you’ll need every advantage out there. Let’s look at some of the technologies that your business can implement to give itself a leg up through marketing efforts.

Smartphones are pretty ubiquitous nowadays, and they come packed with more features than most people know about, let alone understand. For instance, Wi-Fi calling… what is it, and what does it do to help you communicate?

Let’s get into it.